Hours & Services
Our hours of operation are from 8:30AM to 4:30PM. The following services are available on the 1st floor of City Hall:
What do I need to bring with me to now obtain a permit?
To apply for a permit, you will need:
The fee schedule can be found here.
How can I submit plans for review for permit?
Plans may be emailed to the Development Services Center. Attachments over 50 MB can be uploaded to the City's FTP site or mailed to the Development Services Center.
Insufficient plans or incomplete applications will not be assigned check-in tracking numbers. Please refer to the Plan Submittal Checklist. Resubmittals shall include the entire resubmittal bundle including all of the requested items, address, and permit tracking number, or the plans will not be resubmitted for review.
For questions, please contact the Development Services Center at 757-664-6565 or email the Development Services Center.
How do I request inspections for my permit?
Inspections can be requested using the online portal, with a computer or smart device, at www.norfolk.gov/inspections. Additionally, a computer kiosk, located in the City Hall lobby, is available for the purpose of scheduling inspections.
How do I get inspection results?
Inspection results are emailed to up to three registered email addresses, designated by the permit applicant.
Who can I contact if I have any questions?