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Norfolk’s Department of Utilities is the second largest waterworks in the Commonwealth of Virginia. As a regional water purveyor, Norfolk provides top quality drinking water to 1 million customers in Norfolk, Virginia Beach, parts of Chesapeake, and to the US Navy. In addition to water, the Department of Utilities also provides wastewater collection service to approximately 240,000 residents in Norfolk.

24-Hour Emergency Number for Water & Sewer Main Breaks 757-823-1000

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norfolk water

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Customer Service Lobby
401 Monticello Avenue
Norfolk, VA 23510

Customer Service


24-Hour Emergency Number for Water & Sewer Main Breaks